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Notes on process optimization and operations consulting

Insights

Starting with a process map before buying new tools

Many teams reach for software before understanding how work actually flows. A simple process map often reveals fixes that do not require new systems.

June 2026
Insights

When a scoped consulting engagement makes sense

Short, defined engagements work well when you have a specific operational question rather than a vague goal to "be more efficient."

June 2026
Insights

Defining scope before operational work begins

Written scope protects both client and consultant — especially for newly established firms building their first engagements.

June 2026